Privacy Policy

At 100 Years Botanicals, your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Who We Are

100 Years Botanicals
Handcrafted skincare
United Kingdom

If you have any questions about this policy or how your data is used, you can contact us at:
heather@100yearsbontanicals.co.uk

What Information We Collect

We may collect the following information when you interact with our website or place an order:

  • Your name

  • Email address

  • Billing and delivery address

  • Payment information (processed securely by our payment providers — we do not store card details)

  • Order history

  • Any messages you send to us via email or contact forms

How We Use Your Information

We only use your information to:

  • Process and fulfil your orders

  • Communicate with you about your order or enquiries

  • Send email updates or newsletters only if you’ve opted in

  • Improve our website and services

  • Meet legal or accounting requirements

We will never sell or rent your personal data to third parties.

Email Marketing

If you choose to subscribe to our emails, we may send you occasional updates about new products, wellbeing content, or offers.

You can unsubscribe at any time by clicking the link at the bottom of our emails.

Cookies

Our website uses cookies to help it function properly and to understand how visitors use the site.

Cookies may be used to:

  • Remember your preferences

  • Analyse website traffic

  • Improve your browsing experience

You can disable cookies in your browser settings if you prefer.

Third-Party Services

We use trusted third-party services to run our business, including:

  • Website hosting (Squarespace)

  • Payment processors

  • Email marketing services

These providers only receive the information necessary to perform their services and are required to handle your data securely.

How We Protect Your Data

We take reasonable steps to protect your personal information and keep it secure. Access to data is limited to those who need it to operate the business.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request corrections

  • Request deletion of your data (where legally possible)

  • Withdraw consent for marketing emails

To exercise any of these rights, please email us at heather@100yearsbontanicals.co.uk.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Last updated: 29/01/2026